RETURN PROCESSING STEPS
AUTO-AUTHORIZED AMAZON.
1. READ CONDITION CONFIRMATION EMAIL FROM BUYER. IF NO EMAIL, CREATE LDR INSPECT ONLY REQUEST AND WAIT FOR CONDITION.
2. IF ORDER IS 20 DAYS OLD RED DAYS INFORMATION!!! PRIORITY RMA REQUEST FROM VENDOR FOR LOWEST POSSIBLE CONDITION.
3. IF OPEN OR STILL SEALED/DEFECTIVE - CREATE LDR INSPECT ONLY REQUEST
4. DAMAGED DURING TRANSIT - CREATE LDR - INSPECT ONLY REQUES + IMAGES
5. DAMAGED/DEFECTIVE NON-RETURNABLE - CREATE LDR - FULL SERVICE
6. IF STILL SEALED WAITING LDR CONFIRMATION. - CREATE LDR INSPECT ONLY REQUEST
7. RECEIVE LDR CONDITION IF DIFFERENT THAN CONFIRMED REQEUST NEW RMA IF THE SAME UPLOAD SHIPPING LABEL FROM OUR SYSTEM
NOT AUTO-AUTHORIZED AMAZON
1. IF HEAVY WIGHT ITEM, AND NOT OUR FAULT - PROVIDE RETURN ADDRESS ONLY TO BUYER.
2. ALL OTHER RETURN REQUESTS GO TO LDR FIRST FOR INSPECTION.
3. READ CONDITION CONFIRMATION EMAIL FROM BUYER. IF NO EMAIL, CREATE LDR INSPECT ONLY REQUEST AND WAIT FOR CONDITION.
4. IF ORDER IS 20 DAYS OLD RED DAYS INFORMATION!!! PRIORITY RMA REQUEST FROM VENDOR FOR LOWEST POSSIBLE CONDITION.
5. IF OPEN OR STILL SEALED/DEFECTIVE - CREATE LDR INSPECT ONLY REQUEST
6. DAMAGED DURING TRANSIT - CREATE LDR - INSPECT ONLY REQUES + IMAGES
7. DAMAGED/DEFECTIVE NON-RETURNABLE - CREATE LDR - FULL SERVICE
8. IF STILL SEALED WAITING LDR CONFIRMATION. - CREATE LDR INSPECT ONLY REQUEST
9. RECEIVE LDR CONDITION IF DIFFERENT THAN CONFIRMED REQEUST NEW RMA IF THE SAME UPLOAD SHIPPING LABEL FROM OUR SYSTEM