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RMA INSTRUCTIONS NEWEGG BUSINESS

Hi guys,

Your RMAs have been created for below, we having issue with CS’s label program, but once its fixed, labels will be sent out to you guys.

Also, for all future post sales requests, can you please start emailing CSB2B@service.newegg.com , they can better help manage all your requests.

 

Please reference Newegg SO# for them to be able to lookup your order.

 

Customer Account#  78305556

Newegg SO#

Cyberstorm PO#

Item

Item Description

Qty

Need Return Label ?

Reason

End User Comment

481352651

7703210

9B23-201-111 

Rosewill NEON K85 RGB Mechanical Ga

1

Yes

Defective

Item defective or doesn’t work Customer comments: Several of the keys stick.

481475251

N471797572

9B24-025-966 

LG 24GL65B-B 24" Full HD 1920 x 108

1

Yes

Defective

Has a blue line down the left side of the screen. Item is not damaged, dropped, or water contaminated…

481559771

1852914

9B33-704-509 

TP-Link Archer AX1800 Wi-Fi 6 Dual-

1

Yes

Defective

Item defective or doesn’t work Customer comments: Could not connect

481352271

3228201

9B0JC-001P-00A93 

Asus VZ249HE 24" (Actual size 23.8"

1

Yes

Defective

Item defective or doesn’t work Customer comments: Monitor will not power on

 

 

Sophorn Sam
Director, Virtual Fulfillment
___________________________________
17708 Rowland St.
City of Industry, CA 91748
T 626.271.1420 x22412

F 626.810.5351
Email:
 sophorn.a.sam@newegg.com
www.newegg.com
ONCE YOU KNOW, YOU NEWEGG

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